Easy broadband switching

With One Touch Switch, you only deal with Bentley Telecom. We handle the process with your current provider — coordinating the switch and arranging for your old service to close when the new one starts — so you don’t have to wait on the phone or sit in a chatbot queue.

Free check only — nothing changes yet Giving us your details only starts a matching check. Your current service is not affected until you choose to go ahead.

How One Touch Switch works

A simple process if you decide to switch

1

Start the free check

Give us a few basic details — name, account number and address. This usually takes less than a minute and does not place an order.

2

We contact your provider

If we can match your account, we handle the contact with your current provider so you don’t have to.

3

Your provider confirms

They will contact you about any early exit fees or other important information on your existing contract.

4

You decide what happens next

Nothing switches until you choose to go ahead. If you do, we coordinate the switch date and the closure of your old service.

Start your Easy Switching check

Complete the form below so Bentley Telecom can match your current broadband account and prepare your switching details.

Submitting this form is an enquiry and account-matching step only. It is not the same as placing an order and does not by itself cancel or change your current broadband service.

Keep typing until your provider appears, then select it so we can use the correct provider code.

Already have a valid switching reference?
Use this if you have already completed the free check and were given a switching reference (for example BTEL-20260818-XXXXXX).

References stay valid for 31 days. Enter yours below to continue — you will not need to fill in the form again.

If your reference has expired, or you cannot find it, start a new free check above.

This is a free, no-obligation check only.